Illustrative sample · Harbour & Co. Realty

Get seven hours a week back by fixing three repeat jobs.

Keep the CRM and inbox your team already knows. Add a little AI to three jobs you do over and over: lead follow-up, vendor updates and listing write-ups.

Hours saved each week7 hoursour estimate — see what it assumes below

Where to start

Make sure every new enquiry gets seen, owned and followed up.

01low effort · saves ~3h a week

Lead follow-up

Enquiries from the portals get copied into the CRM by hand, and follow-up only happens if someone remembers.

What to do
Set up one place where every new enquiry lands, gets a short summary, and gets a first reply written for you to check and send.
Tools to use
Keep your CRM and inbox. Connect your portal enquiries and let AI write the first reply.
First step
Look at your last 20 enquiries and agree the five things every new lead must capture.
02medium effort · saves ~2h a week

Vendor updates

Agents rebuild the weekly vendor update by hand from viewing notes, buyer feedback and campaign numbers.

What to do
Gather those notes in one place and let AI write the first draft for the agent to check and send.
Tools to use
Keep your current report template. Fill it from notes in your CRM and campaign dashboard.
First step
Turn your best recent vendor update into a reusable six-part template.
03low effort · saves ~2h a week

Listing write-ups

The same property gets written up again and again for the portal, email, social posts and buyer follow-up.

What to do
Write one approved version of the property, then create the portal, email and social versions from it — same facts every time.
Tools to use
Start from the listing details you already have, then let AI write each version.
First step
Pick one live listing and mark the facts, claims and tone that must stay the same.

The next 30 days

A simple order you can actually follow.

Week 1

Measure

  • Time how long lead follow-up takes you today.
  • Pick one owner and one thing to measure.
Week 2

Build

  • Set up the new lead follow-up and try it.
  • Test it on five past enquiries.
Week 3

Run

  • Use it on real leads, checking every reply before it sends.
  • Note the time saved and anything that breaks.
Week 4

Lock in

  • Fix the gaps and write down the steps.
  • Decide whether to fix the next job on the list.

Keep using

  • Your CRM as your main record
  • Your team inbox for talking to clients
  • Your approved vendor-update template

Skip for now

  • Switching to a whole new CRM
  • Letting AI message clients without you checking first
  • Buying new AI tools before you know the job they do

What to do next

Fix lead follow-up first.

It is the easiest to set up, has a clear owner, and saves the most time straight away. Try it for two weeks before you fix the next thing.

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